Hi again! Remember the beautiful swatches I made a while ago of the purple 3D holographic polish I had received from Glitter Gal? Click *here* if you don’t. I was so pleasantly surprised by the amazing holo effect but a little disappointed by the shipping costs and the small bottles versus the price. Kerry from Glitter Gal took the time to explain this to me and I wanted to share her story with you
Hi, how have you been, hopefully you have been great.
Thanks so much for your review, we appreciate your time.
I thought I would help you understand a couple of points you brought to our attention in your blog and we appreciate that you have, as we can explain these and hopefully you’ll understand our reasons.
Originally we sent orders by regular Australia Post, however, a large proportion of our orders never made their destination. We would then have to re-send the order, at our expense. This was not economical for us, so we tested a number of orders being sent by Australian Registered Post and everyone, to date, has reached its destination successfully.
Upon request we can send products through regular postage and this will be around $11.00, depending upon number of items. If our customers feel it is safe to do this.
We only charge what Australia Post charge us and make no money whatsoever on postage as we are aware of the costs involved.
We do send small blogger samples out by regular post which is cheaper for us as we are giving away free product so we are trying to minimise this cost. We recognise and value each and every blogger that goes to the effort to take time out of their day to comment/write on our products so it is our way of saying thank you.
We have been, and are continuing to ask all our bloggers and customers if they know anyone that may have an on-line shop or conventional store that may consider stocking our products as we receive so many international orders, which we appreciate. We are trying to seek stores in various countries to stock our products. When we establish a stockist we will then update all our bloggers/customers and they can then purchase within their countries.
We offer our stockist great margins and hopefully someone soon in your country will stock our range.
We are just organising our first Brazilian on-line stockist, yeah! Also by the end of the year we are hopeful to have a US stockist. These things take such a long time to evolve.
Small holographic nail polish
Just for your understanding I’ll explain the reason for the holographic bottle size.
We use “true” holographic particles in our formulation. This one ingredient is 30 times more expensive than any other nail polish ingredient. Thus making our holographic nail polish the highest quality possible. You noticed the exceptional quality. They are also the “Big 3 Free”.
As you are aware many other companies have tried create holographics, but use the more affordable ingredients, which don’t give the polishes the same “holo” effect and therefore they can sell the larger bottles more cheaply, but they are not “true” holographics.
By the end of the year we will have holos in larger bottles, though these will cost a little more than the smaller bottles, but will give our customers the option of bottle sizes and price.
If you would like me to send you any further information please do not hesitate to email me.
Have a great week and I look forward speaking with you soon.
Kind regards Kerry Howell
I’d like to take this opportunity to thank Kerry for her time and effort in clearifying some things I was concerned about. Conclusion:
- You can get your Glitter Gal polishes for just 11 $ shippingcosts!!
(at own risk and depending on number of items)
- Smaller bottles but “true” holographic particles = *in your face awesome holo effect*
- Toluene, formaldehyde, and DBP free!
- And last but not least: great service from the sweet Kerry and Anna
You can see the big range of polishes at http://www.glittergal.com.au and don’t forget to check out their Holographic collection, cause afterall, bling is what we want right? You won’t be disappointed.
Thank you for reading and take care
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